Reviews management, powered by real patient feedback
Automatically ask every patient how their visit went, and turn their answers into a clear picture of your clinic's performance, and stronger reviews online.
Feedback requested automatically
Set up an automated message in the communication module that's sent to each patient 30 minutes after their visit ends, asking them to rate their experience from 1 to 5 stars and leave a written review if they'd like. Every response lands in your dashboard's Feedback section, where you can see the overall rating for the whole clinic as well as for each individual doctor, and filter the data by multiple criteria to spot trends and make decisions based on real patient input. If a patient leaves a low rating or a less positive review, the system flags it immediately, so you can reach out and make things right before it becomes a bigger issue.
Your best reviews, published to Google automatically
Through the Google Reviews integration, you can set InteroCloud to automatically publish reviews and ratings to your Google Business profile starting from a star threshold you choose, for example, 4 stars and above. Reviews below that threshold are never published automatically; instead, they stay in your dashboard so you can follow up with the patient directly. The result is a Google profile that reflects your strongest reviews, while every piece of feedback, good or bad, still reaches you.
Check out all other features
Explore the rest of the platform that powers your clinic, from appointment scheduling to electronic health records.
Try free 14 days
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